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Insurance, Taxes & Refund Policy

Insurance, Taxes, Duties & Refunds

An artwork is not insured for transit unless specifically requested by the purchaser. If you would like to insure your purchase during shipping (with an external insurer), there is an optional 3% charge at checkout. 

Please note, the gallery organises shipping and delivery as an additional service, and is not responsible nor can guarantee the services of third-party carriers or shippers. We take all care, in helping ship clients’ artworks, but we are not responsible for any damage that may occur to any artwork on leaving the galleries custody.

Please note, the recipient is responsible for any import Duties/Taxes that they may incur.

Refunds are considered when:

The purchase of any and all artwork(s) is made final at completion of check out or on the gallery generating and dispatching the relevant artwork(s) sales invoice electronically or via the post. Please note, we are not required to provide a refund should the purchaser change their mind.

The gallery will consider a refund request if the artwork(s) has a major material flaw, self-evident before shipping. That is to say when the item:

  • has a material flaw that would have stopped someone from buying the artwork had they known.

  • the artwork is unsafe.

  • the artwork is significantly and fundamentally different from the image or description provided by the Gallery.

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