Insurance, Taxes & Refund Policy
Insurance, Taxes, Duties & Refunds
Insurance
All artworks held by McCarthy Fine Art Gallery are insured while in our care, custody, and control. This includes works on consignment, during exhibition, and while in transit if arranged by the gallery. Buyers are encouraged to arrange independent insurance upon receipt or delivery of purchased works, particularly for high-value pieces or international shipments.
Taxes
All prices are listed in NZD and are inclusive or exclusive of GST (Goods and Services Tax) as stated. GST is applied to all domestic sales in accordance with New Zealand tax law. For international buyers, GST may not apply; however, import duties, VAT, or local taxes may be levied by your country and are the responsibility of the purchaser.
Refund Policy
Due to the unique and often irreplaceable nature of fine art, all sales are considered final. We do not offer refunds or exchanges once a purchase is completed. However, we are committed to ensuring your satisfaction and will work with you to resolve any concerns related to condition, authenticity, or shipping damage, in accordance with our terms and conditions.
1. Online Sales (Website or E-Commerce Platform)
Insurance
All artworks are professionally packaged and insured while in transit when shipping is arranged through McCarthy Fine Art Gallery. We recommend purchasers arrange personal insurance once the work has been delivered.
Taxes
All prices are in NZD. GST is included for New Zealand-based customers. International customers are responsible for any applicable import duties, local taxes, or customs fees upon arrival in their country.
Refunds
Due to the one-of-a-kind nature of fine artworks, all online sales are final. If your artwork arrives damaged or does not match the description, please contact us within 48 hours of delivery. We will work to resolve the issue appropriately and in line with our terms of sale.
2. Print Catalogues (e.g., Exhibition Brochures, Artist Features)
Important Notice on Insurance, Taxes & Refunds
All works featured are subject to availability at the time of inquiry. Prices are in NZD and include GST for New Zealand buyers unless otherwise stated. International buyers may be subject to additional taxes or import fees. All artworks are carefully handled and insured during any gallery-arranged transport.
Please note: All sales are final. We are unable to offer refunds or exchanges once a transaction is complete. Our team is available to discuss condition reports, shipping options, and further details prior to purchase.
3. Consignment Agreements (for Artists or Collectors)
Insurance
The gallery will insure consigned artworks under its current policy while the works are on display, in storage, or in transit under gallery arrangements. Artists and consignors are advised to retain separate coverage for full protection.
Taxes
McCarthy Fine Art Gallery will collect and remit GST where applicable. Artists and consignors are responsible for declaring their share of sales in accordance with their tax obligations in New Zealand or abroad.
Refund Policy
All sales are final. In the rare case of a buyer dispute due to damage or misrepresentation, the gallery will assess the matter and liaise with the consignor accordingly. Returns or reimbursements will be handled in line with the consignment agreement and applicable consumer protections.